Refund Policy

At MORTHAVEX, we strive to ensure complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we are here to assist you through our refund process.

Eligibility Criteria

To be eligible for a refund, please ensure that:

• The product is unused and in the same condition as received.
• The product is in its original packaging.
• Refund request is initiated within 30 days of receipt.

Non-Refundable Items

Certain items are exempt from being returned. These include:

• Perishable goods.
• Custom or personalized items.
• Gift cards.
• Downloadable software products.

Refund Process

To initiate a refund, please contact our support team at [email protected] with your order details. Upon receipt and inspection of your return, we will notify you regarding your refund status.

Refund Approval

If your refund is approved, the amount will be processed within 7-10 business days, and a credit will be automatically applied to your original payment method.

Contact Us

For any questions related to our refund policy, please reach out to us at +1 (555) 123-4567 or visit our office at 1234 Business Lane, Business City, BC 56789.